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Spears School of Business Directory
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Dr. Todd Arnold Associate Professor 316 North Hall, OSU-Tulsa 918-594-8596 (office) 405-744-5192 (department) 918-594-8281 (fax) Jump to a section:Academic, Military, and Professional PositionsEckerd Drug Corporation, Store Manager,NCR Corporation, Financial Analyst, Pitney-Bowes Corporation, Salesperson, Department of Marketing, Oklahoma State University, Associate Professor, July 1 2009 Department of Marketing, Oklahoma State University, Assistant Professor, July 2004 - June 2009 Department of Marketing, Washington State University, Assistant Professor, August 2001 - June 2004 University of Missouri - Columbia, Graduate Assistant/Instructor, August 1996 - August 2001 Awards and HonorsPoole Research Excellence Award (2008)Outstanding Instructor (2005) Outstanding Instructor (2004) EducationPh D, University of Missouri-Columbia, Marketing, 2001MBA, University of Wyoming-Laramie, , 1994 BA, University of Texas-Austin, Finance, 1991 Courses TaughtMKTG 4683 - Managerial Strategies in Marketing (Fall 2009) MKTG 5133 - Managerial Strategies in Marketing (Fall 2009) MKTG 6513 - Seminar in Marketing Theory (Spring 2009) MKTG 4683 - Managerial Strategies in Marketing (Fall 2008) MKTG 5133 - Managerial Strategies in Marketing (Fall 2008) MKTG 4683 - Managerial Strategies in Marketing (Spring 2008) MKTG 5133 - Managerial Strategies in Marketing (Spring 2008) MKTG 4683 - Managerial Strategies in Marketing (Fall 2007) MKTG 5133 - Managerial Strategies in Marketing (Fall 2007) MKTG 4683 - Managerial Strategies in Marketing (Spring 2007) MKTG 5133 - Managerial Strategies in Marketing (Spring 2007) MKTG 4683 - Managerial Strategies in Marketing (Fall 2006) MKTG 4683 - Managerial Strategies in Marketing (Spring 2006) MKTG 5133 - Managerial Strategies in Marketing (Spring 2006) MKTG 4683 - MANAGERIAL STRAT MKTG (Fall 2005) MKTG 5133 - Managerial Strategies in Marketing (Fall 2005) PublicationsTodd Arnold, Karen Flaherty, Kevin Voss, John Mowen, "Role Stressors and Retail Professional Performance: On the Moderating Role of Perceived Organizational Competitiveness," Journal of RetailingTodd Arnold, Robert Palmatier, Dhruv Grewal, Arun Sharma, "Understanding Retail Managers' Role in the Sale of Products Versus Services," Journal of Retailing, tba (tba), tba. Peter Bloch, Suraj Commuri, Todd Arnold, 2009, "The Origins of Involvement for the Enduringly Involved Consumer," Qualitative Market Research, 12 (1) Craig Wallace, Bryan Edwards, Todd Arnold, Michael Frazier, David M Finch, 2009, "Work Stressors, Role-Based Performance, and the Moderating Role of Organizational Support," Journal of Applied Psychology, 94, 254-262. Todd Arnold, Timothy D Landry, Lisa K Scheer, Simona Stan, 2008, "The Role of Network Ties and a Collective Work Environment in the Formation of Salesperson Distributive Fairness Judgments ," Journal of Personal Selling and Sales Management, 30 (1) Todd Arnold, Karen Flaherty, Kevin Voss, John Mowen, "Role Stressors and Retail Professional Performance: On the Moderating Role of a Competitive Climate," Journal of Retailing Robert Palmatier, Lisa Scheer, Kenneth Evans, Todd Arnold, 2008, "Achieving Relationship Marketing Effectiveness in Business-to-Business Exchanges," Journal of the Academy of Marketing Science, 36 (2) Karen Flaherty, Todd Arnold, Shane Hunt, 2007, "The Influence of an Ideal Control System on Boundary-Spanner Performance and Championing," Journal of Personal Selling and Sales Management, 27 (3), 221-234. Chester Spell, Todd Arnold, 2007, "A Multi-Level Analysis of Organizational Justice Climate, Structure, and Psychological Distress," Journal of Management Todd Arnold, Timothy D. Landry, 2007, "Retail Online Assurances: Typology Development and Empirical Analysis," Journal of Marketing Theory and Practice Todd Arnold, Chester Spell, 2007, "Organizational Injustice and Employee Distress: An Investigation of Justice and Mental Health," Journal of Organizational Behavior, 28 (6), 729. Todd Arnold, Timothy D. Landry, 2006, "Social Control in E-tailers’ Consumer Ratings Systems as Evidence of Community Behavior in Online Shopping Environments: Theoretical and Managerial Implications," American Collegiate Retailing Association Conference Aaron Arndt, Todd Arnold, Timothy D. Landry, 2006, "The Effects of Polychronic-Orientation on Retail Employee Satisfaction and Turnover," Journal of Retailing, 81 (4) Todd Arnold, Chester Spell, 2006, "The Relative Importance of Distributive and Procedural Justice as Antecedents to Employee Benefits Satisfaction," Journal of Business & Psychology, 20 (4) Todd Arnold, Tyler Bell, Suraj Commuri, Peter Bloch, 2006, "The Effects of Enduring Product Involvement Upon Retail Salesperson Performance," American Marketing Association Summer Educators’ Conference Timothy D. Landry, Todd Arnold, Tracy Suter, 2006, "Theoretical Perspectives of Online Community: Managerial Insights and Research Agenda," Academy of Marketing Science Annual Conference Timothy D. Landry, Todd Arnold, Aaron Arndt, 2005, "A Compendium of Sales-Related Literature in Customer Relationship Management: Processes and Technologies with Managerial Implications," Journal of Personal Selling and Sales Management, 25 (3), 231-251. Timothy D. Landry, Todd Arnold, John Stark, 2005, "Retailer Community Embeddedness and Consumer Patronage," Journal of Retailing and Consumer Services, 12 (1), 65-72. Elten Briggs, Charles M. Wood, Timothy D. Landry, Todd Arnold, 2005, "Beyond Just Being There: An Examination of the Impact of Attitudes, Materialism, and Self-Esteem on the Quality of Helping Behaviors in Youth Volunteers," American Marketing Association Winter Educators’ Conference Pamela W. Henderson, Todd Arnold, Andrea Mcmakin, 2004, "Harvesting the Competitive Landscape," Industrial Paint and Powder Todd Arnold, Chester Spell, 2004, "Closed Organizational Culture and the Relationship Between Justice and Benefits Satisfaction," Academy of Management Annual Conference Todd Arnold, Timothy D. Landry, J. Kenneth Reynolds, 2004, "A Typology of Retail Assurances: Implications for Managers and Ideas for Future Research," Academy of Marketing Science Annual Conference Pamela W. Henderson, Todd Arnold, Andrea Mcmakin, 2003, "Assess Your Competitors to Find Valuable Business Opportunities," Chemistry & Industry, 22, 14. Todd Arnold, Peter Bloch, Frederic Brunel, 2003, "Development and Validation of the Centrality of Visual Product Aesthetics and its Underlying Dimensions," Society for Consumer Psychology Conference Proceedings Pamela W. Henderson, Todd Arnold, Andrea Mcmakin, 2003, "Business Opportunities with In-Depth Interviews," Chemistry & Industry, 13, 13. Pamela W. Henderson, Todd Arnold, Andrea Mcmakin, 2003, "Targeting the Right Business Opportunities," Chemistry & Industry, 9, 10. Peter H. Bloch, Frederic F. Brunel, Todd Arnold, 2003, "Individual Differences in the Centrality of Visual Product Aesthetics: Concept and Measurement," Journal of Consumer Research, 29, 551-565. Timothy D. Landry, Todd Arnold, John Stark, 2003, "Community Embeddedness and Retailer Patronage: A Sociologically-Based Conceptual Framework and Initial Inquiry," American Collegiate Retailing Association Conference Kenneth Evans, Todd Arnold, John Grant, 1999, "Combining Service and Sales at the Point of Customer Contact: A Retail Banking Example," Journal of Service Research, 2 (August) Presentations GivenThe Relationship Between Challenge Stress and Performance: The Moderating Role of Perceived Organizational Support Theoretical Perspectives of Online Community: Managerial Insights and Research Agenda Theoretical Perspectives of Online Community: Managerial Insights and Research Agenda A Typology of Retail Assurances: Implications for Managers and Ideas for Future Research Relationship Strength at Salesperson Versus Company Level: Antecedents to Buyer Loyalty |
