Frequently Asked Questions

How do I contact the Distance Learning Office?

Distance Learning Office Contact Information.
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How do I get started in distance learning?

Students who wish to get their degree via distance learning need to apply to one of the degree programs, MBA, MSTM or MIS. Once you have been accepted into a program, you need to enroll through theOSU Center for Executive and Professional Development. For information on how to enroll, visit either the graduate “To Enroll” page or the undergraduate “To Enroll” page.
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How do I download a ZIP file?

Instructions on downloading a ZIP file.
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What is streaming video?

Streaming video allows Internet users to view a video without downloading and saving the file onto a hard disk. The video file is continuously downloaded in small pieces and is only stored in a temporary folder as it is playing. A high-speed Internet connection is needed to view streaming video.
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Having trouble viewing a lecture?

 

  1. Video Lecture Help Page
  2. Still having trouble after reading the help page? Request Video Lecture Tech Support

What is a ZIP file?

A ZIP file is a compressed file type. Compression allows the file to be transmitted more quickly. Upon transmission, users must unzip – or uncompress – the file before it can be opened and read by commonly used programs. A ZIP file is often a folder that may contain multiple files.
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I am an international student. How do I participate in an OSU distance learning graduate program?

Oklahoma State University business distance learning programs are ideal for those who are located away from the OSU campus. Most international students take classes via the Internet by downloading class lectures from zip files. This convenience is also helpful to students who need to travel in country or out of country.
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Am I a resident or a non-resident of Oklahoma?

Information on Residency Status.
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Which degree programs are offered online?

The Master of Business Administration, the Master of Science in Management Information Systems, and the Master of Science in Telecommunications Management are offered through distance learning. Also, graduate certificates in Business Data Mining and Information Assurance are available through distance learning.
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How do I apply for one of the graduate programs?

Follow the appropriate link for a program’s application process.

  • Master of Business Administration programs
  • Master of Science in Management Information Systems
  • Master of Science in Telecommunications Management
  • Graduate Certificate in Business Data Mining
  • Graduate Certificate in Information Assurance
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What is the portability of the distance learning degree programs?

By earning your business degree via distance learning you no longer have to miss classes because of corporate travel or quit a degree program because your company relocates you. Portability of your academic degree should not be considered a luxury – it is a necessity in today’s business environment.
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What is the usual time-frame for completing a distance learning degree?

The typical time students take to complete a degree is 3 ½ years for the standard MBA, 2 ½ years for the MSTM and 2 ½ years for the MIS. However, the amount of time to complete a degree will depend on the semester course loads each student decides he or she can handle, as well as on a student’s talks with his or her adviser regarding a plan of study. For students who want to complete their degrees quickly, talking with an advisor regarding a plan of study is especially important.
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How many credit hours can I take each semester?

The number of hours you take really depends upon what other responsibilities you have and how much coursework you believe you can handle. We strongly urge students considering taking more than nine hours in the fall or spring – or more than six in the summer – to consult with their adviser.
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Do distance learning courses count toward full-time student status?

No. Students seeking full time student status should note that distance learning courses do not count toward full-time student status unless the student is enrolled concurrently in on-campus courses.
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Does the online format provide the same quality of education offered by a traditional campus?

Quality is very important to OSU. The same faculty and instructors who teach in the distance learning program teach in OSU’s on-campus programs. OSU's course delivery is unique in that you receive the live, in-class lecture, captured in a digital format, unlike text-based degree programs. All courses are taught by the Spears School of Business' high-quality faculty members, who have national reputations in their fields.
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Does Oklahoma State University accept transfer credit?

Yes. To find out what credits would transfer for each degree, call the appropriate degree program office.

  • MBA office: (405) 744-2951
  • MIS office: (405) 744-9000
  • MSTM office: (405) 744-9000
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How much do the distance learning courses at Oklahoma State University cost?

Oklahoma State University Distance Learning Tuition Information.
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What type of computer do I need and how do the online classes work?

A computer with RealPlayer and Windows Media Player, as well as a CD-ROM or high speed Internet, is required to view course lectures. If you don’t have RealPlayer and Windows Media Player, you can download them for free. Click here for more on downloading and viewing a lecture. If you choose the CD-ROM method, your CD will be mailed to you by UPS and will be delivered to you within 48 hours of the production of the concluded class. If you choose the Internet or ZIP file method, the lectures will be available on the Online Classroom Desire2Learn within 24 hours of the production of the concluded class.
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When and how often do I have to be online for class?

Students go online at their convenience to pick up homework assignments, check class announcements, participate in chat room discussions with other students and download or view the class lectures.
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How do I check my grades?

You can check your grades on SIS by logging on with using your O-Key user-name and password. Once you log in to student services, select the appropriate term (i.e., Spring, Summer, or Fall) and then select the "Grades" option under the "Student Records" drop-down menu at the top.
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What is O-Key?

O-Key is a personal account management system on OSU’s computing system that contains your OSU student information. By logging into O-Key, you can access information such as your user-name, password, e-mail address, contact information and CWID. The O-Key system also gives you the option of using the university-supported e-mail system or forwarding your OSU e-mail to an account of your choice. For more about O-Key, click here.
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What is SIS?

SIS, or Student Information Services, is a student’s personal information portal, containing information on payments, enrollment, addresses and phone numbers on record, transcripts, and more. OSU assigns such a portal to each student. Students can log in at http://prodosu.okstate.edu using their O-Key username and password.
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What is the Online Classroom?

The Online Classroom is a Web-based program called Desire2Learn that enables students to communicate with each other and their professors through discussion boards, submit assignments, download lectures, see their grades, and more – all in one place! Access to Desire2Learn requires students to log in using their O-Key user-name and password. Access is provided to students at no additional cost. You also might want to read the Online Classroom information sheet.
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What is Desire2Learn?

Desire2Learn, also called D2L or Online Classroom, is a Web-based program that enables students to communicate with each other and their professors through discussion boards, submit assignments, download lectures, see their grades, and more – all in one place! Access to Desire2Learn requires students to log in using their O-Key user-name and password. Access is provided to students at no additional cost. You also might want to read the Desire2Learn Information Sheet.
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When will I have access to the Online Classroom Desire2Learn?

If you enrolled several weeks before the semester, you will have access to course information on Desire2Learn about a week before the semester your course begins. If you enrolled after the beginning of the semester, it may take several days for your Desire2Learn account to be activated.
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What happens if I have a technical problem with my computer?

Should you have any technical questions or experience any difficulties, the OSU IT Helpdesk is available to help. You can contact the Helpdesk at helpdesk@okstate.edu, (405)-744-HELP [4357] or 877-951-4836 [toll-free]. For more information, click here.
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How do I find my Campus-Wide ID Number?

To find out what your Campus-Wide ID number is, you need to log on to O-Key. After you log in, look for CWID and its corresponding number.
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Is financial aid available?

Yes. Financial aid applies to distance learning classes just like classes taken on campus. Information on financial aid, scholarship opportunities and loans are available through the OSU Office of Scholarships and Financial Aid. Also, we strongly recommend that you consult many of the resources on the Internet, particularly The SmartStudent Guide to Financial Aid. This Web site provides outstanding information and resources regarding additional ways to fund your education.
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How can I finance my distance learning classes?

Information on financing your degree.
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How do I know if I am officially enrolled in a distance learning class?

You will receive an e-mail from the distance learning office once your registration form has been processed. The e-mail will contain information regarding your enrollment. Three to four days after receiving the e-mail, you should be able to see your course schedule by logging into SIS.
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How do I add or drop a class after I have already sent in my registration form?

If, after sending in your registration form, you need to add or drop any courses for the same semester as your registration form, you can fill out the Add/Drop Form and fax it to us at (405) 744-1891.
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How will I be billed for my classes?

Once the distance learning office receives and processes your registration form, you will receive an e-mail confirmation and we will bill your bursar account. Your bill will not show up on your bursar account until the first week of class. If you enroll after classes start, then your account should be billed two or three days after your registration form has been processed.
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Will I receive a bill in the mail from the bursar?

No, the bursar no longer sends out paper bills. You will receive an e-mail from the bursar, or you can check your account by logging in to SIS.
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How do I know what my balance is on my bursar account?

You can view your bursar balance by logging in to SIS.
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How do I pay my bursar bill?

You can pay by phone – (405) 744-5996 – with MasterCard, Discover, or American Express or you can mail your payment to:

OSU Bursar
113 Student Union
Stillwater OK 74078-1014

Visa is no longer accepted.
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Still have unanswered questions?

If you still have questions or problems, please feel free to contact us at cepd-dl@okstate.edu or (405) 744-4048.
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More Info
Spears School of Business at Oklahoma State University | Stillwater, Oklahoma 74078-4011 USA
Info: spearsinfo@okstate.edu | Contact Webmaster | 405.744.5064 | Accredited by AACSB International | © 2008. All rights reserved.