Profiles

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James Pappas, Ph.D. Department Head and Associate Professor Department of Management 321 Business Building Stillwater Campus 405-744-7729 (Phone) 405-744-5180 (Fax) Curriculum vitae / Résumé

James Pappas is an Associate Professor in the Spears School of Business at Oklahoma State University. His research focuses on strategy making from the middle management level in organizations as well as management control systems. His work has been published in Journal of Management Studies, Industrial Marketing Management, Healthcare Management Review and the Journal of Behavioral and Applied Management. Before coming to Oklahoma State University, he worked at State Street Bank and Trust, Mayo Medical Center, Arthur Andersen, and Massachusetts General Hospital. Dr. Pappas is currently serving as the Department Head of Management.

Education

Ph D, University of Massachusetts; AmherstStrategic Management2001
Master of Health Administration, University of Washington1992
MBA, University of Washington1991
BA, Tufts UniversityEconomics1987

Publications

Karen Flaherty, James Pappas & Lee Allison. (2014). "The Influence of an Optimal Control System on Salesperson Performance". Industrial Marketing Management. 43 (2), 304-311.

Karen Flaherty & James Pappas. (2012). "Control Mechanisms, Idea Transfer, and Performance in Sales Organizations". Industrial Marketing Management. 41(5)

James Pappas & Karen Flaherty. (2009). "Expanding the Sales Professional’s Role: A Strategic Re-orientation?". Industrial Marketing Management.

James Pappas & Karen Flaherty. (2008). "The Effect of Trust on Customer Contact Person Strategic Behavior and Supervisor-Rated Sales Performance in a Service Environment". Journal of Business Research. 61 (9), 894-902.

James Pappas & B. Wooldridge. (2007). "Middle Managers’ Divergent Strategic Influence: An Investigation of Network Centrality and Perceptual Deviance". Journal of Management Studies,

James Pappas, Karen Flaherty & S. Hunt. (2007). "The Joint Influence of Control Strategies and Market Turbulence on Strategic Performance in Sales-Driven Organizations". Journal of Behavioral and Applied Management.

James Pappas & Karen Flaherty. (2005). ""Informal Controls at Work: Affecting Behavior Amidst Uncertainty,” in Floyd et al (eds.), Innovating Strategy Process, part of the Strategic Management Society Handbook Series". London: Blackwell Publishers.

Tim Degroot, James Pappas, Karen Flaherty & D, Kern. (2005). "A Meta-Analysis to Review the Effects of Organizational Control". Proceedings of the Academy of Management.

D. Kern, James Pappas, Tim Degroot & Karen Flaherty. (2005). "A Meta-Analytic Review of Formal Operational Control Systems". Proceedings of the Academy of Management Annual Conference.

James Pappas, J. Gooty & Karen Flaherty. (2005). "A Multilevel Test of Managerial Trustworthiness: Antecedents and Consequences". Proceedings of the Academy of Management Annual Conference.

James Pappas & Karen Flaherty. (2005). "The Moderating Role of Individual-Difference Variables in Compensation Research". Journal of Managerial Psychology. 21 (1), 19-35.

Blaine Lawlor, James Pappas & B. Wooldridge. (2005). "The Knowledgeable Middle Manager: An Exploratory Study on Social and Intellectual Capital". Orlando, FL: Proceedings of the Strategic Management Society Annual Meeting.

Karen Flaherty & James Pappas. (2004). "Job Selection among Salespeople: A Bounded Reality Perspective". Industrial Marketing Management. 33 (4), 325-332.

James Pappas, B. Wooldridge & Karen Flaherty. (2004). "Knowledge, Social Structure, and Strategic Activities". Healthcare Management Review. 29 (1), 8-16.

James Pappas. (2004). "Middle Managers' Strategic Influence: Investigating Network Centrality and Perceptual Deviance". Proceedings of the Academy of Management.

James Pappas, Karen Flaherty & B. Wooldridge. (2004). "Tapping into Hospital Champions – Strategic Middle Managers". Health Care Management Review.

James Pappas & Karen Flaherty. (2003). "Achieving Strategic Consensus in the Hospital Setting: A Middle Management Perspective". Hospital Topics. 81 (Winter), 15-22.

Karen Flaherty, James Pappas & A. Sallee. (2003). "Social Networks and Strategic Knowledge: A Study of the Strategic Activities of Frontline Employees". American Marketing Association Winter Educators Conference Proceedings.

James Pappas & Karen Flaherty. (2003). "The Impact of Control Systems on Role Conflict and Management Behavior: Moving Toward a Theory of Strategic Renewal". Proceedings of the Strategic Management Society Mini Conference.

James Pappas, B. Wooldridge & Karen Flaherty. (2002). "How Middle Managers Help Build New Capabilities: Lessons Learned Using Social Network Analysis". Proceedings of the Southern Management Association.

James Pappas & B. Wooldridge. (2002). "Social Networks and Strategic Knowledge: A Study of Strategic Renewal from a Mid-Level Perspective". Proceedings of the Academy of Management.

Karen Flaherty & James Pappas. (2002). "The Influence of Career Stage on Job Attitudes". Journal of Personal Selling and Sales Management. 22 (Summer), 135-143.

Karen Flaherty & James Pappas. (2002). "Using Career Stage Theory to Predict Turnover Intentions Among Salespeople". Journal of Marketing Theory and Practice. 10 (Summer), 48-57.