EducationPh D, Oklahoma State University, Marketing, 2015
MS, The Ohio State University, Statistics, 2011
BA, Chung-Ang University, Business Administration, 2008
Jin Ho Jung, Jaewon Yoo & Todd Arnold. (2017). "Service Climate as a Moderator of the Effects of Customer-to-Customer Support and Service Quality". Journal of Service Research. 20 (4), 426-440.
Jin Ho Jung, Tom J. Brown & Alex Zablah. (2017). "The Effect of Customer-Initiated Justice on Customer-Oriented Behaviors". Journal of Business Research. 71, 38-46.
Lee Allison, Karen Flaherty, Jin Ho Jung & Isaac Washburn. (2016). "Salesperson brand attachment: A job demands-resources theory perspective". Journal of Personal Selling and Sales Management. 36 (1), 3-18.
Jin Ho Jung, G. Pathak & Goutam Chakraborty. (2014). "Predicting a Potential Child Smoker Using SAS Enterprise miner 12.1". SAS Global Forum 2014 Proceedings.
Jin Ho Jung, Tom J. Brown & Alex Zablah. (2013). "The Effect of Customer-Initiated Justice on Customer-Oriented Behaviors". AMA Summer Educator's Conference Proceedings.
Awards and HonorsOutstanding Graduate Teaching Award (2015)
Phillips Dissertation Award (2015)
AMA Sheth Foundation Doctoral Consortium Fellowship (2014)